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HOW IT WORKS

Simple. Safe. Clinician-reviewed.

From consultation to delivery in three steps. Every order is reviewed by a registered independent prescriber.

01

Start Consultation & Order

Complete a short health questionnaire online and select your preferred treatment. Our prescriber will review your submission.

02

Prescriber Reviews

Our independent prescriber checks your details for suitability. If approved, your prescription is issued safely and compliantly.

03

Receive Your Order

Your medication is dispensed by our UK-registered pharmacy and delivered discreetly to your door — usually within 1–2 working days.

Got a Question?

Browse our FAQs below for quick answers about our online prescribing services, prescriptions, and delivery.

Eczema usually refers to atopic dermatitis, a chronic, genetic condition. Dermatitis is a broader term that includes other types like contact dermatitis caused by allergens or irritants.

Flare-ups can be triggered by allergens, soaps, stress, weather, certain fabrics, or hormonal changes. Identifying and avoiding triggers is essential for long-term control.

Treatments include topical corticosteroids for inflammation and emollients for ongoing skin care. Antihistamines may be added to relieve severe itching.

Yes. After completing a short online consultation, a licensed prescriber will assess your symptoms. Approved treatments are delivered across the UK discreetly.

Moisturising regularly, avoiding known irritants, and using gentle skincare products help reduce flare-ups. Early treatment of symptoms prevents worsening.

About The Condition

Eczema and Dermatitis

Search for the right eczema and dermatitis treatment in our online store, or contact us for expert advice.

Eczema and dermatitis are closely related skin conditions that cause inflammation, redness, and itching. The terms are often used interchangeably since eczema is a type of dermatitis. Both conditions make the skin dry, irritated, and sometimes cracked or swollen. They are not contagious but can flare up due to various triggers, ranging from environmental factors to stress or allergens.

Atopic dermatitis, the most common form of eczema, often develops in childhood and is linked to an overactive immune response. It tends to appear on the hands, face, or behind the knees and elbows. Contact dermatitis, another common type, occurs when the skin reacts to substances like soap, detergent, perfume, or certain metals. Both types can cause discomfort and require careful management to reduce flare-ups.

Symptoms include persistent itching, redness, dryness, and in some cases, small blisters that ooze or crust over. Repeated scratching can make the skin thicker or darker in affected areas. The severity can range from mild irritation to painful, inflamed patches that interfere with daily activities.