The Pathway

How It Works

Every PrimeLife service follows the same structured clinical framework.

01

Complete Your Assessment

Fill in our structured intake form. 
No account or payment needed at this stage.

02

Video Consultation

Every patient has a mandatory face-to-face video call with a qualified clinician before any treatment.

03

Diagnosis & Treatment Plan

Your clinician makes an evidence-based decision. Medication is only prescribed where clinically appropriate.

04

Ongoing Monitoring & Support

Treatment delivered discreetly with structured follow-ups and regular clinical reviews.

About PrimeLife

Specialists, Not Generalists

While others cut corners, PrimeLife is built as a private clinical health service that does things properly. Every patient has a mandatory video consultation with a qualified specialist before any diagnosis or medication is considered. Proper care. No shortcuts.

PrimeLife is powered by Wellness Pharmacy, a GPhC-regulated pharmacy. Registration number 1092564.

  • Face-to-face video consultation for every patient
  • Identity verified before treatment begins
  • Medication only where clinically justified
  • Structured, evidence-based care
  • Ongoing clinical monitoring at every stage
Our Services

Our Services

ACCEPTING NEW PATIENTS

Weight Loss Clinic

Online medical weight loss with clinician-led treatments.

ACCEPTING NEW PATIENTS

Men’s Health

Specialist-led testosterone replacement therapy online.

ACCEPTING NEW PATIENTS

Longevity Coaching

Evidence-based longevity medicine, built around you.

COMING SOON

Adult ADHD

Clinician-led ADHD assessment for adults.

MEET OUR SPECIALISTS

Expert Care, Every Step

TRT & LONGEVITY MEDICINE
Thomas Harries
Thomas Harries

Pharmacist Independent Prescriber

GPhC No: 2210031

Thomas Harries

Thomas is an independent pharmacist prescriber specialising in testosterone replacement therapy, medical weight management, and longevity medicine. Practising from Wales, he takes a patient-centred approach to long-term health optimisation — building evidence-based programmes that prioritise clinical rigour, safety, and sustained results. The PrimeLife Longevity Reset is written directly from his clinical experience, integrating the lifestyle work that most patients need alongside — and before — pharmacological intervention. Wellness Pharmacy, Cardiff (GPhC No: 1092564)

ADHD SPECIALIST
Edward Jones
Edward Jones

Clinical Lead

GPhC No: 2207399

Edward Jones

Edward is an experienced clinician specialising in adult ADHD assessment and diagnosis. As clinical lead at PrimeLife, he brings a depth of knowledge in mental health to every consultation, ensuring patients receive a thorough, evidence-based evaluation in a safe and supportive environment. Edward is committed to clinical governance and patient-centred care, guiding individuals through every stage of the assessment process with clarity, transparency, and expertise.

Patient Reviews

Rated Excellent by our patients

What Our Patients Say

“Been using the kyzatrex since the 10th so not even a full week now and I'm already seeing positive changes! Energy is up, libido up and overall just feeling a lot better. I'm sure things will get even better as time goes on”

— Thomas

“Great customer service, made you feel heard, lovely to speak to, I would recommend to everyone”

— Kat

“Amazing team nothing is too much trouble for them 1st class service !!”

— Amanda

“Fabulous experience. Pharmacist was excellent asked a lot of questions and explained everything in an understandable way. Very pleased”

— Fran

“Wonderful service! Highly recommend, and the staff are amazing. Thank you for your service.”

— Maureen

“Lovely people make you feel really comfortable. Everything was explained very simple to me. Will definitely be going back if I need to.”

— Hassun

PATIENT STORIES

Their words,
not ours.

1 week

Time to first results

"Been using the kyzatrex since the 10th so not even a full week now and I'm already seeing positive changes! Energy is up, libido up and overall just feeling a lot better. I'm sure things will get even better as time goes on"

Low Testosterone Energy Libido

Thomas

TRT Review

Claire T.

0:24

Claire T.

Medical Weight Loss

14kg

Weight lost

"I've reduced from 121kg to 107kg and haven't experienced any side effects on the 5mg dose. I found it easy to control my food intake without feeling overly restricted."

Weight Loss Medication Active Lifestyle

Tom H

Medical Weight Loss

17.7kg

Lost in 3 months

"I have continued to lose weight at a steady safe pace, maintaining the tri/bi weekly exercise and trying to follow the nutritional guidance set by the NHS. At the initial meeting in late Aug I weighed in at 180kg, at my return in late Nov for this meeting I reweighed and I came in at an astonishing 162.3kg, which I appreciate is quite significant weight loss, how ever the NHS team were pleased with the progress."

Weight Loss Consistent Progress Lifestyle

Mark

Medical Weight Loss

Our Blog

Health Insights

Evidence-based articles from our clinical team to help you make informed decisions.

Wegovy vs Mounjaro for Weight Loss: What is the Difference? WEIGHT LOSS

20 May 2026

Wegovy vs Mounjaro for Weight Loss: What is the Difference?

Weight loss injectables: how they differ, how they work, and which might be right for you. Clinician-led guidance from PrimeLife.

Why Diet and Exercise Alone May Not Be Enough for Weight Loss WEIGHT LOSS

20 May 2026

Why Diet and Exercise Alone May Not Be Enough for Weight Loss

Struggling to lose weight despite eating well and exercising? There may be a clinical reason. Find out how medical weight…

What is a GLP-1 and How Does It Help With Weight Loss? WEIGHT LOSS

20 May 2026

What is a GLP-1 and How Does It Help With Weight Loss?

Learn how GLP-1 weight loss medication works, who it is suitable for, and how PrimeLife's clinician-led programme can support your…

Got a Question?

Browse our FAQs below for quick answers about our online prescribing services, prescriptions, and delivery.

Most online weight loss and hormone services offer a short questionnaire, a brief review, and a prescription. PrimeLife does not work that way. Every patient has a mandatory video consultation with a qualified clinician before any treatment begins. We carry out targeted blood testing to understand what is actually driving your symptoms. Treatment is monitored throughout, not just at the point of prescribing. We take the time that other services cut out.

Your treatment does not stop at the prescription. Your clinician monitors your progress with regular reviews, adjusts your treatment where needed, and remains available to address any side effects or concerns throughout your programme. Weight loss medication works best as part of a structured, monitored programme — not as a standalone product with no follow-up.

PrimeLife operates through Wellness Pharmacy, a GPhC registered pharmacy based in Cardiff, Wales. Our clinical consultations take place via video, meaning patients across Wales and the UK can access our services without needing to attend in person. All medication is dispensed through our GPhC registered pharmacy and delivered directly to you.

No. Medication is only prescribed where it is clinically appropriate following your assessment. If your clinician determines that medication is not right for you, they will discuss the reasons and signpost you to appropriate alternatives.

Yes. A mandatory video consultation is required before any prescription is issued. This is a core part of how PrimeLife works and is in place to protect your safety.

The laboratory rejected the original sample because it was unsuitable for testing. To allow testing to proceed, a replacement collection kit was automatically issued. The replacement kit fee covers the cost charged by the laboratory for supplying the new kit.