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HOW IT WORKS

Simple. Safe. Clinician-reviewed.

From consultation to delivery in three steps. Every order is reviewed by a registered independent prescriber.

01

Start Consultation & Order

Complete a short health questionnaire online and select your preferred treatment. Our prescriber will review your submission.

02

Prescriber Reviews

Our independent prescriber checks your details for suitability. If approved, your prescription is issued safely and compliantly.

03

Receive Your Order

Your medication is dispensed by our UK-registered pharmacy and delivered discreetly to your door — usually within 1–2 working days.

Got a Question?

Browse our FAQs below for quick answers about our online prescribing services, prescriptions, and delivery.

Symptoms include facial redness, visible blood vessels, bumps or pustules, and skin sensitivity. Some people may also experience eye irritation.

Prescription treatments include Metronidazole Gel, Soolantra Cream, and oral antibiotics like doxycycline for more severe cases.

Most people see improvement within 4–8 weeks of consistent use, but full results may take longer depending on severity.

Yes. After an online consultation, a prescriber can recommend suitable treatment, and your order will be delivered discreetly anywhere in the UK.

Some skincare products may help, but prescription treatments are usually more effective for managing symptoms and reducing flare-ups.

About The Condition

Rosacea

Search for the right rosacea treatment in our online store, or contact us for expert advice.

Rosacea is a long-term skin condition that causes redness, visible blood vessels, and sometimes small bumps or pimples on the face. It most commonly affects the cheeks, nose, chin, and forehead, and can sometimes cause eye irritation. The condition tends to flare up periodically and may be mistaken for acne or other skin problems. While rosacea is not harmful, it can cause discomfort and affect self-confidence.

The exact cause of rosacea is not fully understood, but it is thought to involve a combination of genetic and environmental factors. Overactive blood vessels and immune system responses in the skin play a role in creating redness and inflammation. People with fair skin and a family history of the condition are more likely to develop it.

Flare-ups can be triggered by a variety of factors, including heat, sunlight, spicy foods, alcohol, stress, and temperature changes. Certain skincare products or medications may also aggravate symptoms. Identifying and avoiding personal triggers is key to managing the condition and reducing its frequency.